In Police functioning communication plays an important role. The control room performs role of communicator between field staff and Controlling Authorities at all levels. The Control Room also monitors the movements of force and ensures proper execution of orders.
At times during critical situations and in the absence of Senior Officers/Unit Commander, the Control Room Officer has to take decisions, give directions to the officers present on the spot, if required dispatch forces to assist the police officers on the spot and to promptly communicate important events to the Unit Commander, othe senior officers and DG Control Room.
In Thane Rural, an officer of the rank of ACP is Incharge of Control Room and he is associated by PIs, APIs, PSIs and Wireless Staff (Operators), etc.